Services

Consulting with Association Board Members in All Areas of Community Management
Rouse DeLuco has over six years of HOA board management experience. We have the knowledge and experience to help associations make sound community decisions. We will assist board members in distressed communities and help them to create an environment where they are appreciated by their residents. Our philosophy can be applied to any community. There are solutions to every problem.

Providing Onsite Educational Training Programs
Education is the key to a successful community. It is often very difficult for board members to find the time to attend seminars, classes or workshops. Rouse DeLuco can provide onsite mini educational seminars on topics relevant to HOAs such as governing, working with professionals, dealing with finances, and other relevant HOA issues.

Providing Proven Solutions to Increase Homeowner Involvement in Community Activities
A major problem that plagues many communities is how to improve meeting attendance without increasing the number of complaining and unhappy residents. Boards can easily double attendance at their meetings and reduce the number of complaining residents who attend. Rouse DeLuco will teach boards the techniques to accomplish this goal.

Providing Leading Edge Solutions to Refocus Distressed Communities
Dealing with distressed and rebounding communities is very difficult and often more than what a volunteer board can handle. We provide solutions in guiding communities through this difficult phase and back to a place where communities thrive.

Assisting in the Development of Procedures to Deal With Difficult Personalities
Difficult and disruptive personalities are a reality in every area of life, but, in a community association, they can become infectious. Boards need to have in place policies and procedures to deal with the many types of disruptive personalities they will encounter. It has been said that no matter what type of community you live in, three percent of the residents will have difficult personalities. Boards need to adopt a zero tolerance for residents who interfere with their professional partners or vendors. Rouse DeLuco can assist boards in putting into place solutions to deal with these personalities.

Assisting with Project Management
Projects are difficult to manage because, in many cases, several contractors and numerous residents may be affected. We can assist the boards and committees with ascertaining the scope of the work and identifying the team members and residents who are affected. We can, also, assist in establishing bench marks to ensure that the project is completed correctly and in a timely manner.

Follow-up
Rouse DeLuco provides follow-up as needed to ensure that communities are on the right track.